5 Ways Business Central Can Help You Deliver High-Quality Products and Services

Solution Systems, Inc.
3 min readMar 3, 2023

Quality control is an essential part of any organization that may make or break its reputation. It is the process of ensuring that products or services meet client requirements and defined standards. Microsoft Dynamics 365 Business Central is a popular enterprise resource planning (ERP) system that streamlines operations, including quality control, for organizations. In this article, we will explain how Business Central may assist firms in enhancing their quality control procedures.

Monitor and manage quality assurance activities

Business Central enables companies to monitor and manage quality control activities throughout manufacturing. Quality control can be implemented throughout the whole manufacturing cycle, from procurement to manufacture to shipment. Businesses can define quality control tasks and procedures, establish approval processes, and allocate duties to specific personnel using Business Central. This ensures that everyone understands their obligations and that assignments are done on schedule.

Uphold Quality Standards

Business Central provides solutions for monitoring and tracking quality measurements, enabling firms to maintain consistent quality standards. Included in quality measurements are defect rates, scrap rates, and customer complaints. With these measures, organizations may spot trends and patterns that may affect the quality of their products and services. This data can be utilized to make educated judgments and enhance quality control procedures.

Automatize Quality Assurance Procedures

Business Central enables firms to automate quality control procedures, thereby minimizing the likelihood of human error and enhancing productivity. Before products are distributed to customers, for instance, automated quality control tests can be set up to guarantee that they conform to particular specifications. This can assist lessen the likelihood of consumer returns and complaints, which can be detrimental to a company’s reputation.

Integrate Quality Assurance with Other Enterprise Procedures

Business Central can connect quality control with other corporate activities, such as purchasing, sales, and inventory management. Its integration guarantees that quality control is an integrated element of all business operations, as opposed to a separate procedure. For instance, if a supplier routinely delivers low-quality products, this information can be utilized to inform purchase decisions and guarantee compliance with quality requirements.

Maintain Conformity with Industry Standards

Business Central may assist organizations in ensuring compliance with industry norms and standards, such as ISO 9001. Compliance with these criteria is essential for preserving the business’s reputation and guaranteeing client satisfaction. Business Central provides instruments for recording quality control processes and maintaining audit trails, which can be used to certify adherence to industry standards.

In conclusion, quality control is an essential component of any organization, and Business Central provides tools and techniques to assist firms in enhancing their quality control procedures. By tracking and managing quality control activities, maintaining quality standards, automating processes, integrating quality control with other business processes, and ensuring compliance with industry standards, businesses can guarantee that their products and services meet or exceed customer expectations.

Ready to take your quality control processes to the next level? Contact us and learn how Business Central can help your business today.

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Solution Systems, Inc.

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